Wambui Gym Equipment Shipping Policy

Thank you for choosing Wambui Gym Equipment for your fitness needs. We are committed to providing you with the highest quality gym equipment and excellent customer service. This shipping policy outlines our procedures for shipping your order to your desired location.

Order Processing

Please allow 1-2 business days for your order to be processed and shipped. Orders placed after 12:00 PM EAT will be processed on the following business day.

Shipping Methods

We offer two shipping methods for our gym equipment:

  • Standard Shipping: Orders are shipped via a reliable courier service and typically arrive within 3-7 business days.
  • Express Shipping: Orders are shipped via an express courier service and typically arrive within 1-3 business days.

Shipping Rates

Shipping rates are calculated based on the weight and dimensions of your order, as well as your shipping destination. You can view the estimated shipping charges for your order during checkout.

Shipping Destinations

We ship gym equipment to most destinations within Kenya. If you are located outside of Kenya, please contact us for a shipping quote.

Delivery Times

Delivery times are estimates and may vary depending on your shipping destination, the shipping method you choose, and any unforeseen circumstances.

Order Tracking

Once your order has been shipped, you will receive an email notification with tracking information. You can track your order using the provided tracking number.

Damages and Returns

If your gym equipment is damaged during shipping, please contact us immediately to arrange for a replacement or refund. We will require you to provide photos of the damaged equipment.

Returns

If you are not satisfied with your gym equipment, you may return it for a full refund within 30 days of purchase. The equipment must be in its original packaging and in resalable condition. Shipping charges for returns are the responsibility of the customer.

Contact Us

If you have any questions about our shipping policy, please contact us at  wambuigymshop@gmail.com or call us at +254 708 603 007.

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